AbbVie Customer Relation: FAQs

AbbVie is pleased to offer patient support services designed to help manage treatment. List of support programs and contact Information listed below:

AbbVie Care – Humira
Tel: 1-866-848-6472
Fax: 1-866-270-1727

AbbVie Care – Mavriet
Tel: 1-844-471-2273
Fax: 1-844-491-2272

AbbVie Care – Duodopa
Tel: 1-844-686-36752
Fax: 1-844-486-3672

Kasa – Kaletra Support Program
Tel: 1-866-386-0373
Fax: 1-866-693-1626

AbbVie Care – Lupron Cares Depot
Tel: 1-844-458-7766
Fax: 1-844-258-7766

AbbVie Care – Venclexta
Tel: 1-844-686-3672
Fax: 1-844-486-3672

AbbVie Care – Skyrizi
Tel: 1-866-848-6472
Fax: 1-866-270-1727

If you are a HUMIRA patient and have experienced an issue with your injection, please call the product program at: 1-866-848-6472.

For any questions related to product availability and ordering process, please call the AbbVie Customer Service team at: 1-888-704-8270 or by e-mail at

Health care professionals and patients may consult the list of products and their respective monographs for the Canadian market, by consulting the leading Products section of the AbbVie Canada Web site.

For questions regarding your personal health conditions, please consult your health care professional.   

To obtain samples for your medical establishment, please contact the representative servicing your area. You may obtain the name of your representative by calling the AbbVie Customer Service team at 1-888-704-8270.

Please call the AbbVie Customer Relations team at 1-888-704-8271 for questions relating to a data logger (Temperature Monitoring Device) placed within your shipment.  

The AbbVie Customer Service team can assist you with this inquiry - please call
1-888-704-8270 for more information. 

As an AbbVie account holder you may obtain pricing information by contacting the AbbVie Customer Service team at: 1-888-704-8270.